We want you to be satisfied with your purchase. However, we only accept returns or exchanges for defective items. Our return policy is valid for 7 days from the date you receive your item.

Eligibility for Return

To qualify for a return, the item must be in the same condition as when you received it—unworn, unused, with tags attached, and in its original packaging. Additionally, you will need a receipt or proof of purchase.

How to Initiate a Return

To start the return process, please contact us at myhandmyfilm@gmail.com. If your return is approved, we will send you instructions on how to return your package.

Important Note

Items returned without prior authorisation will not be accepted.

Issues with Your Order

Please inspect your order upon receipt. If you find that the item is defective, damaged, or if you received the wrong item, contact us immediately so that we can assess the issue and provide a resolution.

Refund Process

Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be processed automatically through your original payment method.

If you have any questions or concerns about returns, feel free to reach out to us at myhandmyfilm@gmail.com.

Refund Policy